Plumber Near Me

Backup Plumbing

📍 2121 Spencer Ct Unit 5, La Grange, KY 40031 📞 (502) 399-4159 🌐 Website
5.0 (794 reviews)
Closed ⋅ Opens 8 AM
Plumber

Review Summary

  • Positive Experiences: Customers consistently praise Backup Plumbing for excellent work, including installations (water systems, shutoff valves, hot water tanks, sump pumps, faucets), leak repairs, and general plumbing fixes.
  • Professionalism & Service: Reviews highlight punctuality, clear communication, skilled technicians, fair pricing, and courteous staff. Technicians are described as knowledgeable, friendly, and efficient.
  • Cleanliness & Attention to Detail: Customers appreciate the clean work areas and attention to detail in installations.
  • Responsiveness: Backup Plumbing is noted for quick response times, including same-day service in some cases.
  • Recommendations: Customers highly recommend Backup Plumbing and express intentions to use them again.
Backup Plumbing thumbnail

5.0

(794 reviews)

5 ★99%
4 ★1%
3 ★0%
2 ★0%
1 ★1%

Wallace Wittkoff

February 18, 2025

Excellent work done installing water softening/filtration system and the Moen automatic shutoff valve. The installation was expertly done as can seen in this photograph. The build of the tubing with proper alignment shows that extra care was taken for the installation.

Carama

My husband and I had the privilege of working with Michael and Markus. From the time they entered our home ( with floor protectors on their shoes) they did an amazing job from a basement toilet that kept getting backed up that three other plumbing companies couldn’t figure out for over 10 years moving plumbing in the attic installing hot water tank to small fixes. These guys are absolutely phenomenal. I told my husband, no other plumber will ever be allowed on our property because I’m sick and tired of all the money and time wasted thousands and thousands of dollars wasted on other plumbing companies. I’m older and I can tell you and all my years. These guys know exactly what they’re doing not to mention they’re just good people. All of the pricing was fair nothing was outrageously ridiculous the 80 gallon hot water tank was 3000 for them to move 17 feet of plumbing for attic stairs to be installed properly. They charged me $475. I think they’re more than fair. Excellent job and clean up after works. Thank you Michael. Thank you, Marcus. JOB WELL DONE!!

Vespro

Clay replaced our failed sump pump after our old one failed and flooded our basement. He also installed a water powered backup pump so I feel much better going forward. Backup plumbing was overall wonderful to deal with. Excellent communication, showed up on time, quality work and reasonably priced. Highly recommend!

Rita Bole

October 25, 2024

I called Back up Plumbing this morning they were able to take care of my situation same day. Very courteous employee. Did not try to sell me anything. Very reasonable and I would definitely use them again if the need arises!

Anita Miles Cary

Excellent from my first call. Office staff accommodating and knowledgeable. Reached tech quickly. Arranged time. Was on time. Skilled plumber and pleasant to work with. Work done efficiently. I haven’t had plumbing done recently but I’m guessing this price is about right. 5% Veterans discount too. Highly recommend Backup Plumbing! Call them.

Aubrie Tessier

Glen & Clay were awesome! The office staff was also great to work with. They were quick to arrive and worked together to fix the problem, saving us potentially thousands of dollars in damage if we were unable to locate and fix the leak! They were very friendly and knowledgeable. Their response time was amazing! Thanks guys!

Marc Marcum

I had to call about a leak from some previous work and was very promptly contacted by Andrew. He talked me through initial steps to stop the flow but really wanted the hot water back on. He explained that he really wasn’t on call for emergency repairs and didn’t have a full truck but he offered to come out and fix the immediate issue. He was very pleasant and explained everything to me while rapidly fixing it. Thank you Andrew!

Neil Bryan

Backup plumbing is always prompt and professional. They most recently installed new lavatory faucets and replaced cut off valves. The work was of high quality. They left the work area pristine upon completion. From the first call to finished job everyone communicated clearly. I would recommend them highly